Tyre warranty

SC CALIFORNIA TYRES SRL, importer of tyres and inner tubes for tyres, guarantees the quality of these products against manufacturing defects as follows:
  • • The warranty period is the one specified in the table above for each product.
  • • Under the provisions of Article 16 of Law No. 449/2003, the seller is liable if the lack of conformity becomes apparent within a maximum of 12 months from delivery of the product (from the sale of the product to the consumer, whether an individual or a legal entity)
  • • The warranty covers workmanship and material defects
  • • Complaints are resolved within 15 calendar days from the date on which the complaint is lodged at our company's registered office.

Important

The tyre size must be chosen in accordance with the instructions given by the vehicle manufacturer. Normal conditions of use require compliance with the parameters printed on the tyre regarding the maximum load per wheel, in relation to the maximum or minimum operating pressure and the maximum permitted speed.

Average service life of the tyre

The average service life of tyres lasts until the tread is worn down to 1.6 mm for car tyres and 2 mm for lorry tyres, but no more than 36 months from the date the product(s) were sold to the consumer, whether an individual or a legal entity. For agricultural machinery tyres, the limit is 2 mm for rim diameters up to 20" and 4 mm for rim diameters over 20", but no more than 48 months from the date the product(s) were sold to the consumer, whether an individual or a legal entity.

Granting the warranty

  • Where quality complaints made within the warranty period are accepted as justified, the tyre will be replaced in full within the legal warranty period of maximum 12 months from purchase.
  • If the tyre that is the subject of the complaint shows wear greater than 10% of the original tread depth, it will be replaced during the warranty period with a new tyre, with the customer bearing the value of the wear of the defective tyre (determined as a percentage by measuring the remaining tread depth) out of the price of the new tyre on the date the complaint is lodged.
Any replacement of products will be made within a reasonable period of time, agreed between the seller and the consumer (Article 11(4) of Law 449/2003).
Consumer rights are protected by Ordinance No. 21/1992 and Law 449/2003.

Please note! Conditions that void the warranty

  • • cuts, punctures, heavy impact with potholes and kerbs, or damage caused by the poor condition of the rim.
  • • tyres fitted on unsuitable rims, or on damaged, deformed or rusty rims
  • • incorrect fitting and removal of the tyre
  • • driving with overload or incorrect pressure
  • • accidents, fires
  • • use of the tyre in motor racing or competitions
  • • wheels that overheat
  • • mechanical faults of the vehicle (braking system, suspension, wheel alignment)
  • • failure to stop in time in the event of a puncture
  • • driving with hard, sharp objects trapped between twin wheels.
  • • improper storage
  • • any intervention on the tyre by the user

How the warranty is granted

Any complaint, together with the tyre concerned and all related documentation, must be sent to SC CALIFORNIA TYRES SRL, Bdul Bucuresti, nr. 63, Baia Mare. Complaints must be accompanied by the purchase documents, this Warranty Certificate and a copy of the registration certificate of the vehicle on which the tyre concerned was fitted.

No warranty is granted for tyres with excessive wear (tread depth below 1.6 mm for car tyres; tread depth below 2 mm for lorry tyres; tread depth below 2 mm for agricultural machinery with rim diameters up to 20"; tread depth below 4 mm for agricultural machinery with rim diameters over 20")

D E C L A R A T I O N    O F    C O N F O R M I T Y

We, SC CALIFORNIA TYRES SRL, BAIA MARE, Bdul Bucuresti 63, CUI RO33974332, hereby ensure, guarantee and declare on our own responsibility, in accordance with Article 5 of Government Decision No. 1022/2002 on the regime of products and services, that our products do not endanger life, health or occupational safety and do not have a negative impact on the environment.